Privacy Policy

Last Updated: February 2026

1. Introduction

Cincinnati Mobile Refrigeration ("CMR", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information – Name, phone number, email address, business name, and service address.
• Service Information – Equipment details, service requests, rental information, and scheduling data.
• Technical Data – IP address, browser type, device type, and usage statistics.
• Payment Data – When applicable, payments are processed securely through third-party providers. We do not store full card numbers.

3. How We Use Your Information

Your information may be used to:

• Schedule and provide services
• Process rentals and payments
• Communicate about appointments and updates
• Improve our website and services
• Maintain legal and operational records
• Prevent fraud and abuse

4. Information Sharing

We do not sell or rent your personal information. We may share information only when necessary with:

• Payment processors
• Dispatch and service partners
• Hosting and infrastructure providers
• Legal or regulatory authorities when required by law

5. Data Security

We implement reasonable technical and administrative measures to protect your data, including secure hosting, encrypted connections, and access controls. However, no online system can be guaranteed to be 100% secure.

6. Cookies and Analytics

Our website may use cookies and analytics tools to understand usage patterns and improve performance. These tools do not provide us with direct personal identification unless you submit it voluntarily.

7. Data Retention

We retain customer information only as long as necessary for business operations, legal compliance, and service history. Data may be archived or deleted when no longer required.

8. Your Rights

You may request to:

• Review your stored information
• Correct inaccurate data
• Request deletion (when legally permissible)
• Opt out of non-essential communications

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

10. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

11. Policy Updates

This policy may be updated periodically. Changes will be posted on this page with an updated revision date.

12. Contact Information

If you have questions about this Privacy Policy, contact us: